LONDON: British Airways has created a fairy tale in New York by surprising a couple from Cambridge with the ultimate honeymoon.
Hanna and Tom Bowran had to delay the special holiday, after their daughter Lucy was born suffering from a rare condition which meant she needed vital hospital treatment.
So months later when they arrived at Heathrow for their December honeymoon to New York, they were astonished to find out that the airline had pulled out all the stops to secretly upgrade their entire trip into an unforgettable first class experience, with special Christmas treats along the way.
A behind-the-scenes video captures the touching moment they found out about their upgraded trip.
On arrival in New York, the couple were whisked to the plush Intercontinental New York Barclay hotel, where the keys to their standard room were swapped for a set to the sumptuous Presidential suite, which normally costs a jaw-dropping $30,000 a night. The 3,400 square foot suite, has played host to high profile celebrity guests and includes an impressive marble entrance, gym, library office and even a baby grand piano.
Hanna Bowran-Pavey, said: “We couldn’t have prepared ourselves for the surprises British Airways had in store for us. It’s been a rollercoaster of a year for us both, and the trip has been emotional as it’s the first time we’d left Lucy to take some time for ourselves.
“It was my first visit to New York, and it’s true what they say – New York is a magical place, especially in the build up to Christmas, it was the perfect place to celebrate our marriage, and in real style.”
Adam Daniels, British Airways’ chief commercial officer, said: “A honeymoon is one of the most memorable trips you’ll ever take, but we really wanted to make Tom and Hanna’s trip an extraordinary one, to reflect the difficult year they’d had.
In 2017 we’ll be creating even more unforgettable flights and holidays for all our customers all over the globe.”
British Airways is also inviting customers who have booked a trip with them in 2017 to email their stories in, in the hope of making another person’s trip #unforgettable.