Two passengers were removed from the Delta airline’s flight for creating disturbances on Wednesday, the airline said.
Vlogger Adam Saleh was told to leave aircraft due to nuisance. Saleh claimed he was removed for speaking his native language. A video has gone viral where Saleh is seen arguing with the cabin crew and other passengers, blaming the crew for disembarking him for speaking a different language.
The airline said: “Upon landing the crew was debriefed and multiple passenger statements collected. Based on the information collected to date, it appears the customers who were removed sought to disrupt the cabin with provocative behavior, including shouting. This type of conduct is not welcome on any Delta flight. While one, according to media reports, is a known prankster who was video recorded and encouraged by his traveling companion, what is paramount to Delta is the safety and comfort of our passengers and employees. It is clear these individuals sought to violate that priority.”
In an earlier statement, Delta said two customers were removed from Delta Flight 1 departing London-Heathrow after a disturbance in the cabin resulted in more than 20 customers expressing their discomfort.
“We have spoken with the customers who were removed; they were rebooked on another flight. Plans are in place to immediately speak with our crew and other passengers when the flight lands this afternoon. We will provide an update once we have more information,” the airline said in a statement on Wednesday.
The airline affirmed that it takes all allegations of discrimination seriously and is gathering all of the facts before jumping to any conclusion.
“Our culture requires treating everyone with respect. Furthermore, Delta people are trained to and frequently handle conflicts between passengers. Maintaining a safe, comfortable and orderly onboard environment is paramount for every flight and requires the cooperation of all of our customers in conjunction with adherence to directions from our crew members. This is a Delta policy and is required by U.S. regulations as well as others governing aviation worldwide,” it said in the statement.