Thursday, September 21, 2017, 9:05 am

This airport offers passenger flight updates via Twitter

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The Connecticut Airport Authority has introduced complimentary, automated flight updates to passengers who use Twitter while traveling.

The service is provided in partnership with TIC, an innovative technology company, responsible for introducing the same communications feature at Dubai International Airport, Melbourne Airport and London City Airport.

“We are delighted to have partnered with Bradley International Airport. It is our first U.S. airport, and as a result means we are able to offer our tailored solution to more people than ever before, and further enhance the Airport’s service to its passengers,” Paul Brugger, Founder and CEO of TIC said.

“At Bradley International Airport not only do we strive to provide excellent customer service, we also strive to keep up with technology and the changing needs of our passengers. This service is an innovative tool that many of our passengers will benefit from and find helpful,” said Kevin A. Dillon, A.A.E, Executive Director of the Connecticut Airport Authority.

Passengers flying through Bradley International Airport can keep up to date about their flight by visiting the dedicated flight updates Twitter page: http://twitter.com/BDLFlightInfo or by registering for the service via the Bradley International Airport flight arrival and departure pages on www.flybdl.org.

Worldwide, TIC now processes Twitter messages at airports with a combined 170 million passengers per year. And as of November 2016, it is responsible for 20% of all worldwide airport Twitter communications.

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