AMSTERDAM: KLM Royal Dutch Airlines has changed its fare structure for Europe and North Africa.
The new structure offers passengers three ticket options: Light, Standard and Flex. Every ticket has its own terms, conditions and service levels. The options enable passengers to better adjust their travel to their personal needs. The Light, Standard and Flex fare options are bookable via KLM.nl as of today.
Light, Standard and Flex allow passengers to book the ticket that best meets their needs. The options are available for all KLM flights within Europe as well as to North African destinations and Israel. Drinks and meals or snacks on board all KLM flights are still included in the ticket price for all passengers.
The Light option is for passengers seeking the lowest possible fare, who intend to travel with hand luggage only. Passengers who choose the Standard option are allowed to take along one piece of hold baggage and have the option of changing their ticket for a fee. Flex ensures maximum flexibility and includes hold baggage as well as SkyPriority service and the option of changing or cancelling a ticket free of charge.
“We aim to offer our passengers an optimum travel experience before, during and after their flight. By introducing these new ticket options, we not only offer transparency, but also make it easier for customers to choose the product that best meets their needs,” said Harm Kreulen, Air France-KLM Senior Vice President Benelux.
Light, Standard and Flex are predefined options, but passengers still have the option of further customising their ticket by adding additional services. For instance, Light with hold baggage, or Standard with Economy Comfort for more legroom. These choices can be made during booking or at a later time.
Choose a ticket that fits you best
There are no wrong choices. All ticket options take you in comfort to any destination in Europe. Sit back, relax and enjoy a drink and a meal or a snack – it’s all included in the fare. Not sure which ticket is best for you? We are happy to help you choose.
The Light option suffices for passengers who travel with only hand luggage. For example, if you venture out for a city trip or have a meeting abroad. Flying Blue Award Miles are included. Flying from the Netherlands, Belgium, Luxemburg, the United Kingdom, Ireland, Norway, Sweden, Finland, Denmark or Spain? You may change your ticket at EUR 70. This is not possible for other countries.
Standard tickets have a check-in bag up to 23 kg and extra Flying Blue Award Miles. You may change your ticket at EUR 70 (plus fare difference, if only a higher fare is available within the ticket option).
A Flex ticket allows you to skip the line with SkyPriority (when flight is operated by KLM or AIR FRANCE), to earn extra Flying Blue Award Miles and to bring a check-in bag up to 23 kg. You can change your flight without any cost. All you pay is the fare difference, if only a higher fare is available within the ticket option. Cancellation before departure is free of charge. If you are travelling with hand baggage only, you can hop on an earlier or later flight at the same day.
Add extra options
From now on, you can choose from three ticket options, each offering unique services and conditions. Simply add extra options to your ticket to make sure your trip matches all your needs. How about adding an extra piece of check-in baggage to your Light ticket or combining your Standard ticket with Economy Comfort for some extra legroom? You can purchase extra options while booking or at a later moment.