ATLANTA: Southwest Airline said flights to more than a dozen states in the US will be affected by the Mid-Atlantic and Northeast Weather until January 24.
Based on the forecasted weather conditions for parts of the Mid-Atlantic and Northeast, Southwest scheduled service on Sunday, January 22, thru Tuesday, January 24, may be disrupted (flights may be delayed, diverted, and/or cancelled) at the following cities Albany (ALB), Baltimore/Washington (BWI), Boston (BOS), Buffalo (BUF), Hartford (BDL), Long Island MacArthur (ISP), Manchester (MHT), New York LaGuardia (LGA), Newark (EWR), Philadelphia (PHL), Portland (PWM), Providence (PVD), Reagan National (DCA), Rochester (ROC) and Washington Dulles (IAD).
Customers who are holding reservations from January 22 thru January 24, and want to alter their travel plans may rebook in the original class of service or travel standby (within 14 days of their original date of travel between the original city-pairs and in accordance with our accommodation procedures) without paying any additional charge.
Customers who purchased their itinerary via Southwest.com or Southwest’s mobile app are eligible to reschedule their travel plans online or from their mobile device.
Customers who did not purchase a ticket via Southwest.com can call 1-800-435-9792 to speak with a Customer Representative.
Customers in the U.S. scheduled to travel internationally must call 1-800-435-9792 to speak with a Customer Representative for assistance with rebooking.
If you are calling Southwest Airlines from one of the airline’s international cities, please call:
Bahamas: 1-855-202-3403 (English)
Bahamas: 1-855-202-3402 (Spanish)
Costa Rica: 0800-012-1916
Dominican Republic: 1-800-751-9039 (English)
Dominican Republic: 1-800-751-9038 (Spanish)
Jamaica: 1-800-425-8130 (English)
Jamaica: 1-800-425-8089 (Spanish)
Mexico: 01-800-083-1179 (English)
Mexico: 01-800-083-1178 (Spanish)
Additionally, Customers holding reservations for a flight that is cancelled may request a refund for an unused ticket/travel itinerary.