Tuesday, October 17, 2017, 7:02 pm

Delta says systems return to normal; but some flight cancellations linger


ATLANTA: Delta airline said it’s operating the vast majority of its flight schedule today as the airline recovers from a systems outage that caused departure delays and about 170 cancellations on Sunday.

Approximately 110 flights have been cancelled today with a few additional cancellations possible.

“I want to apologize to all of our customers who have been impacted by this frustrating situation,” said Delta CEO Ed Bastian.

“This type of disruption is not acceptable to the Delta family, which prides itself on reliability and customer service. I also want to thank our employees who are working tirelessly to accommodate our customers.”

Delta’s essential IT systems, which went down about on Sunday, had been restored a few hours later and all systems were back to normal shortly after midnight Monday.

A change fee waiver has been issued for customers scheduled to travel on Jan. 29 and 30, for rebooking by Feb. 3.

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